- Featured
B2B Edition
Advanced B2B features for enterprise plans.Catalyst
NewCreate stunning, high-performing storefronts that captivate and convert.Feedonomics
Omnichannel feed and data transformation.Multi-Storefront
Manage multiple unique stores from one account.International
Grow your brand across the globe.
- Launch Services
Overview
Chart your path to success with specialized services.Implementation Project Management
Experts to ensure you launch on time and under budget.Solution Architecture
Seasoned advisors to help you best design your store.Data Migration & Optimization
Expertise on a clean and clear path to migrating your data.Enterprise Launch Package
Personal training on how to set up and launch your BigCommerce Store.
Professional Services Blog Series
Get to know our teams and how they support your success in this Q&A series.
The Global B2B Buyer Behavior Report
This in-depth report provides actionable strategies to help you sell more online.
About the App
Reacho: The Ultimate eCommerce Support Solution
Key Highlights:
Completely Free: No hidden costs, unlimited agents, and tickets.
Unified Platform: Seamlessly manage email, SMS, and push notifications in one place.
24/7 Support Tools: Access live chat, helpdesk, and a knowledge base for instant customer service.
Tailored for Growth: Focus on scaling your business, not expensive tools.
Why Choose Reacho?
Free Forever, Unlimited PossibilitiesReacho eliminates the burden of per-agent or per-ticket fees. With unlimited agents and tickets, it's designed to empower businesses of all sizes, from startups to large enterprises, without financial constraints.
Streamlined Multichannel SupportNo more juggling multiple tools. Reacho brings all customer interactions—email, SMS, and push notifications—into one user-friendly platform, ensuring faster responses and better customer experiences.
Tools Built for 24/7 EngagementWhether it's resolving tickets with a helpdesk, engaging visitors through live chat, or providing self-service via a knowledge base, Reacho equips you with powerful tools to deliver stellar support around the clock.
Scale Without LimitsSay goodbye to expensive software and hello to growth. Reacho's free, feature-packed solution allows you to focus resources on what matters most—building your eCommerce business.
Reacho is your partner in creating happy customers and driving sustainable business growth.
Pricing
Upfront Fee:
$0
Recurring Fee:
$0/mo.
Information
Last Updated:
March 18, 2025
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Documentation:
Installation GuideUser GuidePricing
Upfront Fee:
$0
Recurring Fee:
$0/mo.
Information
Last Updated:
March 18, 2025
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Documentation:
Installation GuideUser GuideApp Features
Helpdesk
Reacho's helpdesk is built to save time and deliver exceptional service with automation.
Resolve tickets 5x faster with automation
Unified dashboard for all customer inquiries
Personalized support with detailed insights
Live Chat
Reacho's live chat cuts response time by 60%, helping you engage with customers in real-time and drive conversions.
Cut response times by 60%: Engage with customers instantly and provide quicker resolutions.
Unlimited chats for free: Support as many conversations as needed without worrying about costs or limits.
Customize for your brand: Tailor the chat's look and feel with custom colors and messages.
Knowledge Base
Reacho's knowledge base gives your customers the freedom to find answers on their own.
Instant access to detailed help articles
Handle common queries to reduce tickets
Unlimited articles for free
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