The Next Big Thing
Introducing 100+ innovative new platform features, software releases, and partner integrations designed to deliver commerce without compromise.
- Launch Services
Overview
Chart your path to success with specialized services.Implementation Project Management
Experts to ensure you launch on time and under budget.Solution Architecture
Seasoned advisors to help you best design your store.Data Migration & Optimization
Expertise on a clean and clear path to migrating your data.Enterprise Launch Package
Personal training on how to set up and launch your BigCommerce Store.
Professional Services Blog Series
Get to know our teams and how they support your success in this Q&A series.
The Global B2B Buyer Behavior Report
This in-depth report provides actionable strategies to help you sell more online.
About the App
Let's make it easier for your customers to contact you! Probably most of your users are using Whatsapp, so it's time to give them the option to contact you by using Whatsapp.
With 'Whatsapp - Contact Us' you can add a small icon on the bottom-right corner with your phone number and short message such as "Contact us", "Message us", etc. When the user clicks on the icon - a new tab will pop with Whatsapp for the web and chat window with you.
Pricing
Upfront Fee:
$0
Recurring Fee:
$0/mo.
Information
Last Updated:
January 13, 2024
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Documentation:
Installation GuidePricing
Upfront Fee:
$0
Recurring Fee:
$0/mo.
Information
Last Updated:
January 13, 2024
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Documentation:
Installation GuideApp Features
Improve user engagement with WhatsApp ‘Contact Us’ button
Allow users to contact you via WhatsApp
Get back to users directly to their mobile device
Choose the location of the icon
Case Studies
Using WhatsApp for Customer Service
Thousands of eCommerce sites already using Smartarget WhatsApp - Contact Us and providing customer service via WhatsApp. Users feel more comfortable and secure contacting stores via WhatsApp, which helps stores to sell more.
By using WhatsApp, sellers can also reach users at any time even if they already left the website. Users will get the message to their mobile device wherever, whenever they are.
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