About the App

Save hours of manual data entry every month. CarryTheOne's BigCommerce to Xero Connector automates the transfer of your BigCommerce sales, refunds, customer data, and inventory into Xero in near real time. Once set up, new orders appear automatically in Xero, ready for your review or fully processed according to your preferences.

Whether you sell retail or wholesale, locally or internationally, this powerful integration ensures your accounts stay accurate and up to date—without the hassle.

Key Features

  • Instant Order Sync Imports orders into Xero as Accounts Receivable invoices, with optional automatic approval and payment application.

  • Automatic Refund Handling Automatically creates Xero credit notes for returned or refunded orders (configurable).

  • Flexible Setup & Configuration Step-by-step instructions with extensive options and contextual help, including:

    • Map products to revenue accounts based on category or tax class

    • Assign specific accounts for product, shipping, and discount lines

    • Choose Xero bank accounts per payment method

    • Apply clearing delays for payment recognition per method

    • Exclude invoicing/payments for specific payment methods

  • Global Tax Support Handles complex tax scenarios including Sales Tax, US State Tax, VAT, GST, PST, and HST.

  • Multi-Currency & Store Type Support Fully supports multiple currencies and both retail and wholesale BigCommerce setups.

  • Accurate Customer Matching Intelligently links invoices to existing customers in Xero or creates new ones automatically.

  • Comprehensive Discount Handling Supports BigCommerce promotions, coupons, and gift certificates.

  • Inventory Updates Optionally syncs inventory levels from Xero back to BigCommerce.

  • Reliable & Supported Includes free ongoing updates and responsive support.

Pricing

Free Trial:

30 days

Upfront Fee:

$0

Recurring Fee:

$36.99/mo.

Information

Last Updated:

July 23, 2025

This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.

Documentation:

User Guide

Resources:

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App Features

Realtime​ Integration

Orders, customers, and payments are imported into Xero automatically, triggered by order status changes you define—keeping your books always up to date.

Automatic Credit Notes

Save time and reduce errors by automatically creating Xero credit notes when BigCommerce orders are refunded or returned.

Inventory Matching & Creation

Products from your orders are matched to items in your Xero inventory—or created on the fly if they do not exist—ensuring seamless reporting.

Smart Account Mapping

Assign Xero revenue accounts based on product category, tax class, or line type (product, shipping, discount) for accurate financial reporting.

Flexible Payment Configuration

Apply payments in Xero automatically, with full control over which payment methods are included, which bank accounts to use, and how to handle clearing delays.

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