Chief Executive Officer
Travis is the Chief Executive Officer of BigCommerce. He joined the company as President in May 2024, bringing more than 15 years of senior leadership positions at top commerce agencies and consultancies including Accenture. Travis is responsible for leading BigCommerce’s global operations and for the overall success and growth of the business.
Prior to joining BigCommerce, Travis worked at Accenture as a managing director leading the firm’s direct-to-consumer commerce offering and go-to-market strategy. He also managed Accenture’s Shopify partnership globally. Travis previously served on partner advisory boards for Shopify, Klaviyo, SAP/Hybris, and Rackspace and was recognized as one the 30 Most Influential in Ecommerce by Signifyd in 2022.
Previously, he was an executive vice president at The Stable, a leading omnichannel commerce agency that was acquired by Accenture in August 2022. Prior to that, he was the chief commercial officer and then chief executive officer of BVA, one of the most globally recognized DTC and Shopify agencies, which was acquired by The Stable in December 2021. Prior to BVA, Hess held numerous senior leadership roles including at LiveArea, a global commerce agency now part of Dentsu/Merkle, where he served as chief revenue officer and general manager, and at Amplifi Commerce.
Travis is the father of two children, an avid traveler, golfer, and lifelong Miami Dolphins fan. He lives in Austin.