The Next Big Thing
Introducing 100+ innovative new platform features, software releases, and partner integrations designed to deliver commerce without compromise.
- Launch Services
Overview
Chart your path to success with specialized services.Implementation Project Management
Experts to ensure you launch on time and under budget.Solution Architecture
Seasoned advisors to help you best design your store.Data Migration & Optimization
Expertise on a clean and clear path to migrating your data.Enterprise Launch Package
Personal training on how to set up and launch your BigCommerce Store.
Professional Services Blog Series
Get to know our teams and how they support your success in this Q&A series.
The Global B2B Buyer Behavior Report
This in-depth report provides actionable strategies to help you sell more online.
Troy Cox
Chief Product Officer
Troy is the Chief Product Officer for BigCommerce. He brings more than 20 years of product and engineering leadership experience across both startup and established public companies including Microsoft.
At BigCommerce, Troy leads product strategy and the teams responsible for defining and designing the next generation of the BigCommerce platform. He and his teams are responsible for the product roadmap and the user experience across all customer segments.
Troy joined the company in 2012, initially working directly with the founders, and has seen the company through tremendous growth and product evolution. During his tenure at the company, he has been instrumental in taking the platform from its roots in serving small and medium sized businesses through to a sophisticated commerce platform optimized for mid-market and enterprise brands across both consumer and business-to-business markets.
Before joining BigCommerce, Troy has held product and engineering leadership positions for a number of technology startups, and early in his career, he spent 10 years at Microsoft in various product roles in the US and Australia. Troy graduated from the University of Minnesota with a bachelor of finance and IT. He currently lives in Sydney, Australia with his husband and three dogs.